Terms of Service

Last updated: 1/2026

1. Acceptance of Terms

By accessing this website or purchasing services from Vehicle Valuation Authority (“VVA,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree, you should not use this website or purchase services.

2. Services Offered

Vehicle Valuation Authority provides independent vehicle appraisal and valuation services, including but not limited to fair market value appraisals, diminished value analysis, and total loss support. All services are provided as professional opinions of value, not guarantees or predictions of outcomes.

3. Website Use

This website is provided for informational and transactional purposes only. You agree not to misuse the site, attempt unauthorized access, interfere with its operation, or use it for unlawful purposes.

4. Purchases, Payment & Engagement

All services must be paid in full prior to commencement of work. Purchasing an appraisal constitutes acceptance of these Terms and the applicable appraisal policies. Work does not begin until the required payment and materials are received.

5. Scope of Work & Governing Appraisal Documents

Each appraisal is governed by assignment-specific documents, including Scope of Work, Intended Use, Assumptions & Limiting Conditions, Methodology Overview, Condition Definitions, and Dispute Policy. These documents control use and interpretation, and are incorporated by reference.

6. No Guarantees

Appraisals represent independent professional opinions based on available information and market conditions as of the effective date of the value. VVA does not guarantee sale price, settlement outcomes, claim approval, legal outcomes, or third-party agreement.

7. Client Responsibilities

Clients are responsible for providing accurate and complete information. VVA relies on client-submitted materials and is not responsible for errors arising from inaccurate or incomplete submissions.

8. Refunds, Cancellations & Revisions

Refunds and cancellations are governed by VVA’s Fee Schedule and Engagement Terms. Minimum cancellation fees may apply. Partial refunds, if any, are handled on a case-by-case basis.

9. Disputes & Reconsideration

Requests for reconsideration must follow VVA’s Dispute & Reconsideration Policy. Informal disputes or chargebacks outside that process are discouraged.

10. Intellectual Property

All reports, website content, templates, and materials are the intellectual property of Vehicle Valuation Authority. Unauthorized reproduction is prohibited.

11. Third-Party Platforms

VVA may use third-party platforms to facilitate file submission, communication, or delivery. Use of such platforms is subject to their terms.

12. Limitation of Liability

To the fullest extent permitted by law, VVA’s liability is limited to the amount paid for the applicable service. VVA shall not be liable for indirect or consequential damages.

13. Governing Law

These Terms are governed by the laws of VVA’s home state, Colorado, without regard to conflict-of-laws principles.

14. Modifications

VVA reserves the right to update these Terms at any time. Continued use of the website constitutes acceptance of revisions.

15. Contact

For questions regarding these Terms, please contact Vehicle Valuation Authority.

Website Terms of Service · v1.0